Rossmann condom recall: which Preventivo packs to stop using

The German retailer’s instruction is to stop using affected condoms and return them to a Rossmann store for a full refund. Its official notice is dated November 11, 2026, two days before BILD’s November 13 report. The warning concerns selected batches of two 24-count products, not an established defect in every Preventivo condom.⁠2⁠1

The stakes are more consequential than replacing a faulty purchase: a leaking or torn condom can mean lost protection against unintended pregnancy and sexually transmitted infections. But the recall does not establish that every listed condom failed, or that anyone became pregnant or acquired an infection because of one.⁠1⁠2

Start with the product’s EAN, the number identifying it beneath the barcode, then check the batch information. Both are on the packaging. The EAN identifies the product; the date and production code identify the affected stock within it. A matching product name alone is not enough.⁠2

For Preventivo Mixed 24er, the EAN is 4305615918433. Rossmann lists 15 affected date-and-code entries. Keep each pair together when checking your pack; this is not a continuous date range.⁠2

The entries dated in 2030 are: 2030/01 P026-26; 2030/06 P007-26.⁠2

The entries dated in 2029 are: 2029/09 P018-26; 2029/09 P023-26; 2029/09 P025-26; 2029/09 P027-26; 2029/09 P048-25; 2029/09 P049-25; 2029/08 P029-25; 2029/04 P035-25; 2029/04 P037-25; 2029/04 P044-25.⁠2

The entries dated in 2028 are: 2028/08 P026-25; 2028/08 P034-25; 2028/08 P039-25. A date falling between listed entries does not, by itself, identify a recalled Mixed pack. Match the printed date and production code together.⁠2

For Preventivo Feelings 24er, the EAN is 4305615918396. The affected expiry dates run from 02/2030 through 06/2030 inclusive—February through June 2030—with associated batch codes 5312, 5526, 5661 and 5662. Check the product identifier, expiry information and batch code together.⁠2

Rossmann says affected products should be brought back to its stores for reimbursement of the purchase price. The notice does not say whether a receipt is required, so a receipt-free return should not be assumed. Recall enquiries go to 0800 76 77 62 66, Monday through Saturday, 08:00–20:00. These are the German retailer’s instructions; the notice does not provide a country-by-country distribution or recall list.⁠2

The refund and the health question are separate. Owning a recalled pack does not itself mean you need medication. If you are concerned that contraception failed, however, speak promptly to a pharmacist or clinician rather than waiting to return the product. The medical guidance below concerns contraceptive failure and possible exposure generally; it is not evidence of harm caused by this recall.⁠14⁠12

In Germany, oral emergency contraception is available without a prescription in pharmacies. Emergency-duty pharmacies provide access at night, on weekends and on holidays. According to the federal health portal gesund.bund.de, earlier treatment works better: the maximum window is three days for levonorgestrel and five days for ulipristal acetate. Those windows run from the sexual encounter—not from the day you discover the recall.⁠14

The tablets delay or prevent ovulation. They do not work once ovulation has occurred, cannot end an existing pregnancy and do not protect against sexually transmitted infections. Nor can they guarantee that pregnancy will be prevented. Tell the pharmacist or clinician about other medicines and health conditions, because these can affect which option is appropriate.⁠14

Prices start at about €17 or €29, depending on the active ingredient, and vary between products. Statutory health insurance covers oral emergency contraception before the 22nd birthday if a prescription is obtained beforehand; a co-payment applies from age 18. After sexual violence, health insurance covers it at any age with a prescription.⁠14

A clinician can also assess a copper intrauterine device, or copper IUD, or a copper chain as emergency contraception. Insertion should be as early as possible and no later than five days after contraceptive failure. The federal portal lists €120–€300 for consultation, examination and copper-IUD insertion, or approximately €200–€350 for a copper chain. Statutory insurance covers these options before the 22nd birthday.⁠14

Oral emergency contraception can change the timing of the next period. If it is more than seven days later than expected, the federal portal advises a pregnancy test and medical consultation.⁠14

A broken condom does not automatically mean HIV exposure occurred. The type of contact and the partner’s HIV status and treatment matter. Effective treatment that suppresses HIV prevents sexual transmission. Where there has been a relevant exposure, a specialist clinician decides whether post-exposure prophylaxis, or PEP, is appropriate. It is a four-week course of HIV medicines intended to prevent infection after exposure—not a treatment everyone using a recalled product needs.⁠12⁠13

Deutsche Aidshilfe urges starting PEP as quickly as possible: ideally within two hours, otherwise preferably within 24 hours, and no later than 48 hours. It describes the usefulness of starting as late as 72 hours as disputed. A separate emergency-care reference uses 72 hours as the outer limit. These sources differ on the latest window, but the practical instruction is the same: seek assessment immediately, rather than waiting for an outer deadline.⁠12⁠21

Specialist hospital services listed by Deutsche Aidshilfe assess possible exposures around the clock; HIV specialist practices are another route during the day. PEP can cause headache, diarrhoea, nausea or vomiting. It targets HIV and is not a general treatment for other sexually transmitted infections.⁠12

Rossmann has supplied enough detail to identify the listed stock, but not enough to calculate the scale of any health impact. Its notice gives no total number of packs or condoms affected, measured failure rate, technical explanation of the production defect, or count of associated pregnancies or infections. Those omissions are not evidence that no harm occurred. They mean the risk cannot responsibly be turned into a numerical estimate.⁠2

For customers, the priorities are clear: check the packaging, stop using any affected stock, and arrange the return. If a recent encounter raises a medical concern, address that first. A refund can replace the purchase price; it cannot extend the time available for preventive care.