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Sanrio ends VIVANT deal after China backlash, leaving order questions open
Hello Kitty and friends are leaving the spy drama’s merchandise partnership after Chinese criticism. The series continues, but customers still lack answers about orders and refunds.
O que sabíamos inicialmente
- Sanrio has terminated the collaboration and its future developments and promotions. Related TBS online-shop product pages have become unavailable.
Então ainda em aberto
- The handling of existing orders, refunds and remaining stock is not specified. Nor is there a disclosed cancellation cost or a completion deadline.
O que dissemos que iríamos acompanhar
- Customer guidance and the details of Sanrio’s promised stronger collaboration reviews will show how the decision is being implemented.
