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Sanrio ends VIVANT deal after China backlash, leaving order questions open
Hello Kitty and friends are leaving the spy drama’s merchandise partnership after Chinese criticism. The series continues, but customers still lack answers about orders and refunds.
Что было известно сначала
- Sanrio has terminated the collaboration and its future developments and promotions. Related TBS online-shop product pages have become unavailable.
Тогда оставалось открытым
- The handling of existing orders, refunds and remaining stock is not specified. Nor is there a disclosed cancellation cost or a completion deadline.
За чем мы обещали следить
- Customer guidance and the details of Sanrio’s promised stronger collaboration reviews will show how the decision is being implemented.
