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Continuing story · 1 report

Que Onda Wey! paid review-removal offer

First aired Latest aired

DevelopingNext check Oct 31: Possible confirmation of a police report, further contact from the sender or a more specific explanation of Google's review decision.

Where it stands

After co-owner Denisse Rojas-Valdez challenged negative reviews and emails offering their removal for payment, Google removed some reviews it found breached its policies, and Que Onda Wey!’s rating returned to 4.9 out of five. The reports do not establish that the company offering the service wrote or controlled the reviews; no further response or outcome is reported.

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Story trackerDay 3

1 report14 outlets20 sources

  • No dated events yet
  1. Update 1Suspicious reviews, then a paid fix: the unanswered question at Que Onda Wey!

The story so far

  1. Update 1

    Suspicious reviews, then a paid fix: the unanswered question at Que Onda Wey!

    A nonexistent hot-pot neighbour helped an Adelaide restaurateur challenge suspicious Google reviews. Some came down, but the link to a company selling removal remains unproved.

History

  1. Opened1 report

Who's involved

Organizations

  • GoogleAmerican multinational technology company, a subsidiary of Alphabet Inc.1 report
  • National Anti-Scam Centreconsumer protection agency of the Australian Government1 report
  • South Australia Policepolice force of the Australian state of South Australia1 report

Places

  • South AustraliaSouth Australia, Australia1 report

Every outlet we read on this story

20 sources14 outlets1 wire copy