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DevelopingDay 7

Docomo’s nationwide 5G SA disruption

  1. Update 1 of 1LatestDay 7

    Docomo’s nationwide 5G SA disruption nears three hours, with no recovery estimate

    Calls, data and SMS remained unreliable for standalone 5G subscribers at 1:30 p.m. JST. Emergency calls were unaffected, and switching to 4G may help.

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    • A Docomo phone could display “no service,” yet emergency calling was unaffected. That was one important distinction in a disruption that reached across Japan on November 11, 2026: ordinary calls, mobile internet and SMS were difficult to use for subscribers to the carrier’s standalone 5G option, but the problem did not extend to every Docomo customer.

Who reported

Who reported

26 outlets · 44 sources

18 of 26 had reported by this moment

Who reported what

Points more than one outlet reported

Points only one outlet reported7

Only reported by Google News 日本 (JP:ja)

Only reported by Yahoo!ニュース

Each line is the claim as we recorded it from that outlet's report. Compared as of .

Timeline

Timeline

Day 7 · 1 report

  1. First to report

  2. 2 days later

  3. Docomo says the disruption begins, affecting ordinary voice calls, mobile data and SMS for 5G SA subscribers nationwide.

  4. The third incident notice reports no change from the second notice and says restoration work continues.

  5. The fourth notice again reports no change, with service still impaired and the cause under investigation.

Who's involved

Who's involved

Organizations

  • NTT DoCoMoJapanese telecommunications company

Places

  • Japan