Update 1 of 1LatestDay 1
Solar Power Nation loses certificate access. What happens to customers?
The retailer can no longer create federal solar and battery certificates. That is a significant sanction—but it does not settle customers’ unfinished installations, refunds or existing incentive arrangements.
WatchEarliest sourceDepartment for Environment and Water
What we knew first
- 94Complaints cited in South Australian warning
- 6Industry-code breaches cited by regulator
- 60 daysPeriod to request a review
- Solar Power Nation cannot continue as an SRES registered agent or create the certificates used to claim federal installation incentives through that mechanism.
Still open then
- The outcome for individual customers with unfinished work, faults, outstanding refunds or existing certificate arrangements remains unresolved.
We said we'd watch for
- Watch for a review application, a company response and specific guidance on affected customers’ certificate arrangements.