Continuing story · 1 report
GMO Internet Forex Service Cyberattack Compensation
DevelopingNext check Oct 30: Promised email guidance on goodwill-payment procedures and timing, plus any clarified reimbursement terms or operational restrictions.
Where it stands
GMO has promised affected Onamae.com Desktop Cloud users an initial ¥5,000 goodwill payment, including those without financial damage, plus separate compensation for qualifying losses from unauthorized trading. The reports do not say that payments are complete, so compensation for verified losses remains open.
Story trackerDay 7
1 report25 outlets37 sources
The story so far
Update 1
GMO’s ¥5,000 offer is not the answer to customers’ trading losses
The ¥5,000 offer covers Desktop Cloud users even without financial damage. Separate trading-loss compensation still leaves crucial questions about claims and payment timing.
What moved
- A fourth incident report and formal compensation notices follow.
History
Opened1 report
Who's involved
People
- Masatoshi KumagaiJapanese businessperson1 report
Organizations
- GMO Internet1 report
- GMO Internet GroupJapanese internet conglomerate1 report
Places
- TokyoTokyo, Japan1 report
Every outlet we read on this story
37 sources25 outlets3 wire copies
