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Continuing story · 1 report

GMO Internet Forex Service Cyberattack Compensation

First aired Latest aired

DevelopingNext check Oct 30: Promised email guidance on goodwill-payment procedures and timing, plus any clarified reimbursement terms or operational restrictions.

Where it stands

GMO has promised affected Onamae.com Desktop Cloud users an initial ¥5,000 goodwill payment, including those without financial damage, plus separate compensation for qualifying losses from unauthorized trading. The reports do not say that payments are complete, so compensation for verified losses remains open.

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Story trackerDay 7

1 report25 outlets37 sources

  1. Update 1GMO’s ¥5,000 offer is not the answer to customers’ trading losses

The story so far

  1. Update 1

    GMO’s ¥5,000 offer is not the answer to customers’ trading losses

    The ¥5,000 offer covers Desktop Cloud users even without financial damage. Separate trading-loss compensation still leaves crucial questions about claims and payment timing.

    What moved

    • A fourth incident report and formal compensation notices follow.

History

  1. Opened1 report

Who's involved

People

  • Masatoshi KumagaiJapanese businessperson1 report

Organizations

  • GMO Internet1 report
  • GMO Internet GroupJapanese internet conglomerate1 report

Places

  • TokyoTokyo, Japan1 report

Every outlet we read on this story

37 sources25 outlets3 wire copies