商业 · 柯克沃尔航班
柯克沃尔航班恢复,但滞留乘客的旅程恢复并不顺利
航班取消后,洛根航空安排了过夜援助。星期四的航班信息屏显示飞机已恢复运行,但空中交通管制仍会有进一步的短暂关闭。
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对于一些试图往返奥克尼群岛与苏格兰本土的洛根航空乘客来说,航班取消意味着需要找地方过夜。航空公司表示,10月28日星期三,空中交通管制人员配置问题迫使柯克沃尔机场提前关闭后,公司在需要时安排了旅客援助和住宿。1 2
这一点对于正在决定是否前往机场的人很重要。柯克沃尔并非所有航班都持续停飞,但正常服务也尚未得到确认。洛根航空计划于星期四增开一班爱丁堡—柯克沃尔往返航班,15:30从爱丁堡起飞,以帮助安置受影响的乘客。这是计划中的恢复航班,并非机场重新开放的时间。1 2
航班已恢复,但尚未全面恢复
机场自己的航班信息屏最清楚地记录了星期四的运营情况。约在11:54 UTC查看时,信息屏记录了09:15从爱丁堡、09:29从阿伯丁以及09:55从因弗内斯抵达的航班。飞往森伯勒和格拉斯哥的航班分别于10:38和10:41起飞。这些是已记录完成的飞行动态,并非对后续航班将会运行的承诺。3
岛际航班也在运行。来自北罗纳德赛岛、斯特朗赛岛和帕帕韦斯特雷岛的航班已经抵达,飞往北罗纳德赛岛、桑代岛和韦斯特雷岛的航班也已起飞。柯克沃尔连接着苏格兰北海岸外的奥克尼群岛、苏格兰本土及其他岛屿;在此次中断期间,机场仍在运作该网络的两个方向。3
但仍能看到明显的困难。原定08:35起飞的爱丁堡航班LM392,在查看时仍标记为延误。后续航班显示为准点,但面向未来的航班状态无法证明该航班后来实际执行。早间航班动态记录也不能说明空中交通管制在这些航班之间一直可用。3
取消航班的原因
洛根航空告诉《奥克尼人报》,柯克沃尔的空中交通管制于星期三18:00起关闭。高地与群岛机场有限公司(简称HIAL)将机场提前关闭以及星期四的进一步短暂关闭归因于空中交通管制部门“不可预见的人员配置问题”。目前尚无更具体的人员配置问题说明,也未确定有多少名管制员无法到岗。2
我们会尽可能根据航班时刻安排此类关闭,但遗憾的是,这次无法做到,少数航班受到影响。
洛根航空于10月28日向《奥克尼人报》提供、并由BBC苏格兰于10月29日报道的取消航班名单包括:星期三晚间爱丁堡—柯克沃尔往返航班、星期三的阿伯丁—柯克沃尔航班,以及星期四上午的柯克沃尔—阿伯丁航班。名单中所述的这三项服务涉及四个单程航段,因为爱丁堡往返服务包括两个方向的行程。四是该名单内的航段数,并非已确认的全机场取消总数。1 2
关于飞往阿伯丁的航班取消,报道之间存在尚未解决的出入。STV新闻在10月29日报道称,柯克沃尔—阿伯丁航班于星期三取消;BBC苏格兰10月29日的报道以及《奥克尼人报》10月28日刊登的洛根航空声明则称,该航班于星期四上午取消。现有报道无法确定STV是在描述另一次取消,还是将同一次取消说成发生在不同日期。这不足以作为把已确认名单增加到第五个航段的依据。11 1 2
HIAL将受影响航班描述为“少数”,但这不应掩盖乘客所承受的后果。取消航班中断了两个方向上的苏格兰本土连接,洛根航空的安排也包括在需要时提供过夜住宿。目前没有经过核实的乘客总数或住宿人数统计。2
下一步考验是乘客安置
洛根航空表示,公司正在直接联系受影响预订的乘客,告知他们可选方案,包括在可能的情况下搭乘较早的航班。公司对此致歉,并表示正努力将乘客送达目的地。星期四增加的爱丁堡往返航班旨在帮助消化积压乘客,但该航班是否执行以及会搭载多少名受影响乘客,当时尚未确认。2
播出原貌 17 行
- Planes are landing again at Kirkwall after air traffic control staffing problems cancelled flights.
- Loganair passengers have faced disrupted journeys and, for some, an overnight stay. Further short closures on Thursday mean the airport is still working through disruption.
- How far have services recovered while those closures continue?
- Kirkwall connects Orkney, off Scotland’s north coast, with mainland Scotland and the other islands. The cancellations hit its Edinburgh and Aberdeen links, interrupting travel in both directions between the islands and the mainland.
- The airport handled completed arrivals and departures on Thursday morning, October 29. But the operator, Highlands and Islands Airports, also said further short closures would take place that day because of unforeseen staffing issues in air traffic control.
- Air traffic control closed from six on Wednesday evening, forcing the airport to shut early. Flights were moving again on Thursday morning. Loganair plans an additional Edinburgh–Kirkwall return service for Thursday afternoon, departing Edinburgh at three thirty.
- The operator said it normally tries to arrange these closures around the flight schedule, but couldn't do that on this occasion. It described the number of affected flights as limited. The staffing problem nevertheless forced cancellations across two days.
- Wednesday’s Edinburgh–Kirkwall return service was cancelled, along with the Aberdeen-to-Kirkwall flight. Thursday morning’s Kirkwall-to-Aberdeen service was also cancelled. That makes four individual flight legs within those three services, because the Edinburgh return includes a flight each way.
- Those four legs describe the cancellations in that list. The airport hasn't given a final total covering every cancellation.
- The day of the cancelled Kirkwall-to-Aberdeen flight is disputed, with Wednesday and Thursday morning both given. That timing difference is unresolved. It doesn't provide a sound basis for adding a fifth cancelled leg.
- Aircraft were arriving from the mainland on Thursday morning, and other services were leaving Kirkwall. Those completed movements show how much flying was already taking place during the disruption.
- Flights from Edinburgh, Aberdeen and Inverness had landed by late morning. Departures to Glasgow and Sumburgh had also taken off. Kirkwall was handling aircraft again, even as passengers on other services faced cancellations or delays.
- The Edinburgh departure scheduled for eight thirty-five was still delayed at the late-morning check. Later flights were being listed as on time, but those were expected movements. Their status could still change before departure.
- Inter-island flights were moving too. Aircraft had arrived from North Ronaldsay, Stronsay and Papa Westray. Departures had left for North Ronaldsay, Sanday and Westray. Both mainland and inter-island connections were operating during Thursday morning.
- For passengers displaced by Wednesday’s cancellations, Loganair said it arranged welfare support and overnight accommodation where required. The airline is contacting affected customers directly about their options, including earlier flights where possible.
- Loganair’s additional Edinburgh return service is intended to help accommodate affected passengers. The airline apologised and said it was working to get customers to their destinations. The airport operator advises passengers to contact their airline directly for their latest flight information.
- Some flights have resumed, and passengers have support and alternative arrangements. The operator hasn't said when all the remaining short closures will end. The next planned recovery step is the extra Edinburgh departure at three thirty on Thursday afternoon; its operation and the number of displaced passengers it carries still need confirmation.
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